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Copy of Session 6 Platform Quiz

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Copy of Session 6 Platform Quiz

Note: Please note each question has a video that has been re-pasted into each question for your convenience.

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Question 1 of 15

1. Question
Please watch the above video in it’s entirety. Please select the correct website of the parent coaching Platform.
- parentcoaching.drugfree.org
- drugfree.org
- community.platform.drugfree.org
- https://platform.drugfree.org
Correct

Incorrect
Question 2 of 15

2. Question
As seen in the previous video (or the one above), what is the temporary password you should use when logging into the Platform?
- atWelcome
- Password123
- @welcome
- @Welcome1
Correct

Incorrect
Question 3 of 15

3. Question
Watch the above video in it’s entirety.

The maximum number of cases you can take is 3 cases but how many cases should you take as a new coach?
- 4
- 3
- 2
- 1
Correct

Incorrect
Question 4 of 15

4. Question
Watch the above video in it’s entirety.

Once the ‘notes’ button was clicked on and if you scroll down all the way, what paragraph are you looking for?.
- Just generally reviewing the notes and what was said from the client
- The paragraph that starts with 'input information'
- Specialist Notes
Correct

Incorrect
Question 5 of 15

5. Question
Watch the above video in it’s entirety.

Snippets are _______________ responses used by helpline specialists and coaches.
- pre-recorded
- pre-created
- pre-filled
Correct

Incorrect
Question 6 of 15

6. Question
Watch the above video in it’s entirety.

When a client sends a message to a parent coach, what background color does the message appear in the Platform?
- Purple
- White
- Gray
Correct

Incorrect
Question 7 of 15

7. Question
Watch the above video in it’s entirety.

In the video, the snippet used is the ‘Introduction Message’. Please select the possible reasons why that snippet is usually sent to the client.
- You are trying to let the client know who you are.
- You are informing the client your availabilities for a coaching call.
- You are checking if the client even received your message as a parent coach.
- You want to let the client know more about what parent coaching means.
Correct

Incorrect

Hint

There is more than 1 correct answer.
Question 8 of 15

8. Question
Watch the above video in it’s entirety.

When scheduling a coaching call, you are scheduling the call based on your time zone as the parent coach. Is that true or false?
- That's true; as the coach, I am scheduling based on where I live
- That's false; I am scheduling the call based on where the client lives i.e. Pacific or Central
Correct

Incorrect
Question 9 of 15

9. Question
Watch the above video in it’s entirety.

When a coach doesn’t reach out to the client to agree on a date and time for a coaching call, what happens to the assessment used for scheduling a coaching call?
- Nothing happens
- You won't be able to schedule a coaching call
- You will get a message at the end of the assessment that says, "Please send a message to your client to agree on a date and time for your next call"
- All of the above
Correct

Incorrect
Question 10 of 15

10. Question
Watch the above video in it’s entirety.

From the video, what happens to the ‘next coaching date’ column at the homepage of the Platform after a coaching call is scheduled?

Important: the ‘next coaching date’ column is based on where the parent coach lives. If the client is based in another time zone, the Platform will adjust the scheduled call to where you, the parent coach, lives. For example, if the client is based in California and the coach is based in New York, the call scheduled for 3pm (Pacific) will appear as 6pm (EST) within this ‘next coaching date’ column.
- A new case number that appears
- Nothing happens
- The scheduled call gets filled into this section
Correct

Incorrect
Question 11 of 15

11. Question
Watch the above video in it’s entirety.

Why is the timer important to have?
- It shows how long/the duration of the call
- It tells you the actual time of the call
- It allows you to know when to wrap-up the call and to suggest upcoming calls to the client
- All of the above
Correct

Incorrect
Question 12 of 15

12. Question
Watch the above video in it’s entirety.

According to the video, generally how long are coaching calls?
- 10-30 minutes
- 30-45 minutes
- 30 minutes – 1 hour
- Over 1 hour
Correct

Incorrect
Question 13 of 15

13. Question
Watch the above video in it’s entirety.

Important note: notes actually do carry over if ever a client gets coached at another time, so it’s strongly encouraged to add notes in.

What is the purpose and relevancy of adding notes?
- It's just another thing that needs to be done
- It helps a coach keep track of what was discussed
- It helps a coach determine how best to support the client for the next call
- It's a reminder system for upcoming coaching calls
Correct

Incorrect
Question 14 of 15

14. Question
Watch the above video in it’s entirety.

Note: ‘Any’ is the default setting and means you’ll be able to get all type of cases regardless of the age of the loved one or substance.

Why is the ‘Preferences’ sub-tab important when adjusting your settings in the Platform?
- It's because this tab is about you as the coach
- It's just another way to view my settings as a coach in the Platform
- It's important because it determines my preferences as a coach for upcoming cases in the future
- All of the above
Correct

Incorrect
Question 15 of 15

15. Question
Watch the above video in it’s entirety.

Where do you go to update your coaching availability?
- the General settings
- in the Preferences settings
- I'll reach out to the Partnership staff
- in the Coaching sub-tab
Correct

Incorrect

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