Copy of Session 6 Platform Quiz
Note: Please note each question has a video that has been re-pasted into each question for your convenience.
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Question 1 of 15
1. Question
Please watch the above video in it’s entirety. Please select the correct website of the parent coaching Platform.
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Question 2 of 15
2. Question
As seen in the previous video (or the one above), what is the temporary password you should use when logging into the Platform?
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Question 3 of 15
3. Question
Watch the above video in it’s entirety.
The maximum number of cases you can take is 3 cases but how many cases should you take as a new coach?
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Question 4 of 15
4. Question
Watch the above video in it’s entirety.
Once the ‘notes’ button was clicked on and if you scroll down all the way, what paragraph are you looking for?.
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Question 5 of 15
5. Question
Watch the above video in it’s entirety.
Snippets are _______________ responses used by helpline specialists and coaches.
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Question 6 of 15
6. Question
Watch the above video in it’s entirety.
When a client sends a message to a parent coach, what background color does the message appear in the Platform?
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Question 7 of 15
7. Question
Watch the above video in it’s entirety.
In the video, the snippet used is the ‘Introduction Message’. Please select the possible reasons why that snippet is usually sent to the client.
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There is more than 1 correct answer.
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Question 8 of 15
8. Question
Watch the above video in it’s entirety.
When scheduling a coaching call, you are scheduling the call based on your time zone as the parent coach. Is that true or false?
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Question 9 of 15
9. Question
Watch the above video in it’s entirety.
When a coach doesn’t reach out to the client to agree on a date and time for a coaching call, what happens to the assessment used for scheduling a coaching call?
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Question 10 of 15
10. Question
Watch the above video in it’s entirety.
From the video, what happens to the ‘next coaching date’ column at the homepage of the Platform after a coaching call is scheduled?
Important: the ‘next coaching date’ column is based on where the parent coach lives. If the client is based in another time zone, the Platform will adjust the scheduled call to where you, the parent coach, lives. For example, if the client is based in California and the coach is based in New York, the call scheduled for 3pm (Pacific) will appear as 6pm (EST) within this ‘next coaching date’ column.
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Question 11 of 15
11. Question
Watch the above video in it’s entirety.
Why is the timer important to have?
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Question 12 of 15
12. Question
Watch the above video in it’s entirety.
According to the video, generally how long are coaching calls?
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Question 13 of 15
13. Question
Watch the above video in it’s entirety.
Important note: notes actually do carry over if ever a client gets coached at another time, so it’s strongly encouraged to add notes in.
What is the purpose and relevancy of adding notes?
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Question 14 of 15
14. Question
Watch the above video in it’s entirety.
Note: ‘Any’ is the default setting and means you’ll be able to get all type of cases regardless of the age of the loved one or substance.
Why is the ‘Preferences’ sub-tab important when adjusting your settings in the Platform?
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Question 15 of 15
15. Question
Watch the above video in it’s entirety.
Where do you go to update your coaching availability?
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