Before You're Assigned a Case
While you are waiting for your first Coaching Case:
1. Set up your profile in the Platform by following the directions and training done with Rhea
You can review the initial training video for instructions and next steps: Platform Walkthrough
From your smartphone, tablet, or laptop/computer, open your preferred browser (please use either Safari or Google Chrome) and enter the platform URL: https://platform.drugfree.org.
Login with your email and password — you should have already used a temporary password the first time you login.
When you login for the first time on a new device, you’ll need to do a two-factor authentication.
2. Familiarize yourself with the Platform, explore the it, and email either Madison or Rhea with any question
3. Listen to a sample Coaching call
Click here to see case notes + resources a Parent Coach may have sent. The notes come from the Helpline Specialists who speak with the parent/caregiver seeking support and then these notes are passed along to the Coach working with this client. We also wanted you to see examples of some resources Coaches send depending on what the caller/client is struggling with or asking for.