Platform Resources

Using the Platform

Parent coaches will be using the the Platform for coaching and talking to their clients (or parents). 

Please use the comprehensive guide seen below when coaching using the Platform.  

  • You can also use the your mobile phone to log into the Platform and to call your client.
  • Use *67 [client’s number] if you need to call the client directly, due to any problems experienced on the Platform or forgetting a coaching call.

Please also make sure to bookmark the Platform on your browser:  

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Additional Resources for the Platform

Need more help?

  • If you need technical support, email Madison with the problem and also your availabilities to review (please note: we are unable to provide support during holidays, so expect a delayed response)
  • If you need clinical support, email your coach mentor from your parent coach training AND / OR the Partnership’s Helpline Senior Specialist, Mary Ann, for direction.